Ministry of the
Solicitor General

Individual Licences

Private Security and Investigative Services

Questions and answers – individual licences

  1. What type of work can I do with a security guard licence?
  1. What type of work can I do with a private investigator licence?
  1. Who is responsible for getting my licence – me or my employer?
  1. How can I get information about the status of my application?
  1. Can I get a licence that allows me to work as both a security guard and a private investigator?
  1. What identification documents do I need to submit with my application?
  1. What is a guarantor and why do I need one?
  1. In what circumstances can the Registrar suspend or revoke a licence?
  1. Can I get a licence if I have a criminal record?
  1. How often do I need a criminal record check?
  1. I already have a security guard or private investigator licence from outside of Ontario. Do I need an Ontario licence to work in Ontario?
  1. How can I renew an expired licence?
  1. Do I need to notify the ministry if there is a change in address?
  1. Who can ask to see my licence?
  1. Are there any exemptions from the requirement to carry a licence?
  1. How do I get my basic training completion number?
  1. Is it possible to find out why I got some answers wrong on the test?
  1. Can I work as a security guard or private investigator if I’ve completed all of the necessary steps, but my licence card hasn’t arrived in the mail yet?
  1. What testing accommodations can be made for people with disabilities?
  1. What is a digital licence?
  1. Do I have to do First Aid training if I already have a valid First Aid certificate?
  1. Will I get a certificate at the end of my Basic Training course?