Ministry of the
Solicitor General

Policies and guidelines

Correctional Services

Policies and Guidelines


Correctional Services

Human Rights Plan - At a glance

Human Rights Plan - Questions and Answers

Transgender inmate management highlights​


Overview of Inmate and Offender Programs​


Code of Conduct and Professionalism – Introduction
Code of Conduct and Professionalism Policy Summary


Community Services

Human Rights Code


Volunteering in Probation and Parole Offices


Institutional Services

Inmate classification

Victim Support Line and Victim Notification System

Victims at Parole Hearings

Indigenous Spirituality

Inmate Telephone Communication


Visiting Policy



Admission, classification and placement of trans inmates, and staff training - highlights
Ministry Settles Human Rights Application Filed by Boyd Kodak


Inmate Information Guide for Adult Institutions


The Ministry of the Solicitor General and the Canadian Red Cross Society

We are committed to ensuring that all inmates within our care and custody are treated fairly, with respect and have access to all the same services and supports as they would in the community, including those held on behalf of the Canada Border Services Agency (CBSA).

As part of this commitment, a Letter of Understanding has been signed between the ministry and the Canadian Red Cross Society (CRCS), which outlines the monitoring role that the CRCS will have in provincial correctional facilities where immigration detainees are held on behalf of CBSA.

The CRCS, through its Detention Monitoring Program, will provide independent monitoring of detention facilities housing ‎detainees on behalf of CBSA, under the Immigration and Refugee Protection Act

The CRCS will begin working under the new formal agreement in the fall of 2015. All CRCS personnel are specifically trained volunteers and staff and will visit facilities to review:

  • treatment of detainees (by staff and other detainees)
  • conditions of detention
  • ability for detainees to contact and maintain contact with family members
  • legal safeguards.

Ontario is committed to an open and transparent correctional system, and we look forward to continuing our work with the CRCS under this new formal arrangement to ensure those held on behalf of CBSA‎ within our care and custody are treated fairly, with respect and have access to all the same services and supports as in the community.