Ministry of Community Safety and Correctional Services : Contact Us

Contact Us

Use the following form to send us your questions, comments and suggestions. The Government of Ontario is always looking for ways to improve the information and services provided on this web site. Your comments and inquiries are welcome. We want to make your experience the best it can be.

You can also mail or call us.

As outlined in our Accessible Customer Service policy, we are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.


Do you have a question? Click on any links listed below to see if the answer is there!

  1. I want information about applying for a Private Investigator or Security Guard licence.
  2. Are there training guides to help study for the Private Investigator and Security Guard licensing test?
  3. Frequently Asked Questions about Private Investigator and Security Guard Licensing.
  4. What are the requirements for becoming:
  1. a Correctional Officer
  2. a Probation and Parole Officer, or
  3. a Police Constable ?
  1. Where do I find a specific jail or correctional centre?

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If your browser does not support forms, please send your e-mail to: MCSCS.Customer.Service.Complaints@ontario.ca for customer service complaints, MCSCS.Feedback@ontario.ca for anything else.



Phone, Fax, E-mail or Mail

Mail us:

Ministry of Community Safety
and Correctional Services
18th Floor
25 Grosvenor Street
Toronto ON
M7A 1Y6

Call us:

  • 416 326-5000
  • Toll free: 1-866-517-0571

Fax us:

  • 416-326-0498

Teletypwriter (TTY):

  • 416-326-5511,
  • Toll free: 1-866-517-0572

Notice of collection:

The personal information that you have provided to us to enable us to respond to your inquiry will only be used for that purpose. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act.