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The Centre of Forensic Sciences conducts an annual client satisfaction survey that includes questions from the Common Measurement Tool (CMT), a customer satisfaction survey tool that is the standard for the Ontario Public Service. The survey results below help to inform continuous improvement in service delivery.
Executive Summary 2011 - HTML / PDF 56 kb
Follow-up 2011 - HTML / PDF 53 kb
The following provides the most current timeframes within which operational Sections will issue reports relating to submissions in certain types of cases/offences. Submitting agencies can expect a report within these time frames. In the event that a report is not received at the submitting agency, please contact the section to ascertain the status of the submission.
Quarterly Performance Report
Data for Jan. 1 – March 31, 2013 – HTML / PDF – 44 kb