Customer service

Private Security and Investigative Services

How can we help?


ServiceOntario
Occupational Licensing Services Office
PO Box 4500
Kingston ON K7L 0E1

Telephone (Toronto area): 416-212-1650
Toll free: 1-866-767-7454
TTY: 416-212-6319
Fax: 416-212-1603

Telephone customer service is provided from Monday to Friday, 8:30 a.m. to 5 p.m.


PrivateSecurity@ontario.ca

For questions about:

  • security guard licence applications
  • private investigator licence applications
  • private security/investigation agency licence applications
  • employer registration
  • training and testing requirements

PSIS.PrivateSecurity@ontario.ca

For questions about:


SGTregistration@serco-des.ca

For questions about:

  • registering for a test
  • test locations
  • test results