Ministry of the
Solicitor General

Customer service

Private Security and Investigative Services

How can we help?


ServiceOntario
Occupational Licensing Services Office
PO Box 4500
Kingston ON K7L 0E1

Telephone (Toronto area): 416-212-1650
Toll free: 1-866-767-7454
TTY: 416-212-6319
Fax: 416-212-1603

Telephone customer service is provided from Monday to Friday, 8:30 a.m. to 5 p.m. 


PrivateSecurity@ontario.ca

For questions about:

  • security guard licence applications
  • private investigator licence applications
  • private security/investigation agency licence applications
  • employer registration
  • training and testing requirements

PSIS.PrivateSecurity@ontario.ca

For questions about:


SGTregistration@serco-des.ca

For questions about:

  • registering for a test
  • test locations
  • test results