The PSISA regulates the security industry. As such, security guards must be familiar with the PSISA to ensure they follow the regulations and prohibitions, including the Code of Conduct.
Here are some of the key points that affect individual licensees directly.
Licensing Requirements (subsection 10(1) of the PSISA)
In order to be eligible for a security guard licence, all individuals must:
People who apply for a security guard licence will be required to show proof that they meet all of these requirements. If they are not eligible for a security guard licence, their application will not be processed. For more information about the identification requirements consult the ministry website.
These are some of the rules that security guards must be mindful of during their day-to-day activities. They can be found between sections 35 and 40 of the PSISA.
For example, security guards are prohibited from referring to themselves as “security officers”.
In addition to the PSISA, there are several regulations which govern security guards. Many of these regulations apply only to employers. However, individual licensees should be familiar with the regulations, particularly those that affect them directly:
Code of Conduct
This regulation defines what kind of behavior is appropriate or inappropriate for security guards to display while they are working. Security guards will find that respecting the Code of Conduct is, in most cases, a matter of common sense – security guards are expected to treat members of the public in a respectful and professional manner. For instance, security guards must:
With the exception of bodyguards and loss prevention personnel, all security guards must wear a uniform that complies with the Uniforms Regulation. If a guard works for a licensed security agency, his or her employer is responsible for ensuring that the uniform meets all the requirements. Please note, security guards must also be familiar with the regulation, as it is their responsibility to wear the proper uniform on a daily basis. Some key points to look out for:
Eligibility to Hold a Licence – Clean Criminal Record
This regulation lists a series of criminal offences which are prescribed under the PSISA. Persons who have been convicted of any of these offences and have not received a pardon are not eligible for a security guard licence, and any application they submit cannot be processed.
Persons who have been convicted of or charged with an offence that does not appear in this regulation may be eligible for a licence. The Private Security and Investigative Services Branch (PSISB) will need to review their file to determine if any restrictions should apply. The applicant may be given an opportunity to be heard in order to discuss their case.
Members of the public may file a public complaint against any licensed individual or licensed company if they feel that a violation of the PSISA or its regulations has been committed.
Public complaints can lead to facilitation. As well, the PSISB may investigate the matter and as a result, charges may be laid against the licensee, a warning may be issued, or the licence may be revoked.
Individuals found guilty of offences under the PSISA could face a fine of up to $25,000, imprisonment for up to one year or both. As such, it is crucial that security guards comply with all aspects of the PSISA and its regulations to avoid the possibility of being named in a complaint or facing charges.