Our commitment

Death Investigations

Our Commitment

The activities of the Office of the Chief Coroner and the Ontario Forensic Pathology Service fall under the jurisdiction of the minitry's Community Safety Division. We are committed to ensuring that Ontario’s communities are supported and protected by law enforcement and public safety systems that are safe, secure, effective, efficient and accountable. These systems include emergency management, scientific investigations, coordination of fire safety services and Ontario’s death investigation system.

Strategic Plan for Ontario’s Death Investigation System, 2015-2020

 

Our Vision and Mission

  • High-quality death investigation for a safer and healthier Ontario.
  • To provide high-quality death investigation that supports the administration of justice, the prevention of premature death, and is responsive to Ontario’s diverse needs.

Our Values:

The Office of the Chief Coroner and the Ontario Forensic Pathology Service share four core values that speak to our commitment to public service:

Integrity: We remember that the pursuit of truth, honesty and impartiality are the cornerstones of our work.

Responsiveness: We embrace opportunities, change and innovation.

Excellence: We constantly strive towards best practice and best quality.

Accountability: We recognize the importance of our work and will accept responsibility for our actions.

Diversity: We respect a diverse team with different backgrounds, professional training and skills.


Service Statement:

For every death investigated by our organization, the Office of the Chief Coroner is mandated to answer the following five questions in as thorough a manner as possible:

  • The identity of the deceased
  • How the death occurred (i.e. the medical cause of death)
  • When the death occurred
  • Where the death occurred and
  • By what means the death occurred (i.e. natural, suicide, accident, homicide or undetermined)

In addition, every death investigated is considered for possible inquest and the information we gather in each investigation is analyzed with the intent to prevent deaths in similar circumstances.

The Office of the Chief Coroner and the Ontario Forensic Pathology Service are committed to providing the highest quality of death investigation aimed at the prevention of death, contribution to the administration of justice and the protection of public safety.


Service Standards:

General Inquiries: We are committed to responding to all telephone inquiries upon receipt, wherever possible. If this is not possible, we will return all telephone calls within one business day.

Written Correspondence: We are committed to responding to all letters, emails and faxes within 15 days from the date we receive the correspondence.


Service Feedback:

The Office of the Chief Coroner and the Ontario Forensic Pathology Service welcome your comments regarding our services. If you would like to provide comments, you may do so by contacting our offices by mail, telephone, fax or email at:

Office of the Chief Coroner
25 Morton Shulman Avenue
Toronto, Ontario M3M 0B1
Tel: 416-314-4000 / Toll-free 1-877-991-9959
Fax: 416-314-4030
Email: occ.inquiries@ontario.ca

Ontario Forensic Pathology Service
25 Morton Shulman Avenue
Toronto, Ontario M3M 0B1
Tel: 416-314-4040
Fax: 416-314-4060
Email: ofps@ontario.ca


Complaints:

If you wish to file a formal complaint regarding our services, you may do so by contacting us directly at the above addresses or, you may complete the Contact Us form and submit it electronically.

Alternatively, you may file a formal complaint with the Death Investigation Oversight Council (DIOC); the oversight body for the Office of the Chief Coroner and the Ontario Forensic Pathology Service.

DIOC is an independent advisory agency that oversees coroners and forensic pathologists in Ontario. The council provides advice and makes recommendations to the Chief Coroner and the Chief Forensic Pathologist on matters that include financial resource management; strategic planning; quality assurance, performance measures and accountability mechanisms; compliance with the Coroners Act; and the administration of a public complaints process. In addition, the Council administers a public complaints process.

Death Investigation Oversight Council
25 Grosvenor Street, 15th Floor
Toronto ON M7A 1Y9
Email: dioc@ontario.ca

For more information about Ontario’s death investigation system, please refer to Common Questions About Death Investigations.