Ministry of the
Solicitor General

Corrections - Human Rights Plan – At a Glance

Policies and Guidelines

Correctional Services’ Human Rights Plan – At a Glance

Correctional Services, in partnership with the Ontario Human Rights Commission (OHRC) and the Ministry of Government and Consumer Services (MGCS), is implementing a multi-year Human Rights Plan (HRP) to to address discrimination and harassment in Correctional Services’ employment and services, with a special focus on the unique needs and concerns of Indigenous peoples.

The HRP is a phased action plan that incorporates human rights principles and Indigenous peoples’ perspectives in Correctional Services’ learning/training, operational and employment policies and procedures, programs and services/service delivery.

The HRP is expected to help make Correctional Services more responsive to diverse employee and client (inmate/offender) groups and to support workplaces and services/service delivery that are inclusive, diverse, equitable, accessible and consistent with human rights principles and Indigenous peoples’ perspectives.

The HRP has:

  • internal human rights and Indigenous expertise and communications strategies to support the work
  • two main phases and five commitment areas.

Each commitment area has several initiatives to support lasting human rights changes, strengthen accountability and make human rights right in Correctional Services.

Here is an overview of the HRP’s commitment areas and key initiatives:

Commitment #1

Embedding Expertise - To support and help make human rights changes

  • Develop a tool to help us think about and apply Indigenous peoples’ perspectives in all of our work
  • Set up local human rights and Indigenous committees in our workplaces
  • Give advance notice of funding to employee networks to help them better plan events

Commitment #2:

Service Delivery - To better respond to clients’/inmates’ human rights-related needs

  • Collect data to help us better understand our clients/inmates and their human rights-related needs
  • Improve the complaints process
  • Review operational policies and mental health initiatives from human rights and Indigenous perspectives
  • Create a new client/inmate human rights policy with resources and tools to support it

Commitment #3:

Building Competencies - To help all employees learn and apply Indigenous peoples’ perspectives and human rights principles on the job

  • Review training programs from human rights and Indigenous perspectives
  • Set up an Indigenous Resource Centre
  • Develop Indigenous and human rights training for different roles in Correctional Services
  • Provide supports to help put human rights and Indigenous learning into practice in our day-to-day jobs
  • Add human rights-related learning and skills to performance plans

Commitment #4:

Inclusive Workplaces - To have a diverse workforce, with inclusive workplaces and employment processes

  • Review employment policies from human rights and Indigenous perspectives
  • Look for opportunities to collect data to better understand our employees and their human rights-related needs
  • Create goals for a diverse workforce and action plans
  • Increase the number of Indigenous people in recruitment-related roles
  • Develop an outreach plan for under-represented groups

Commitment #5:

Employee Complaints - To work with the Ministry of Government and Consumer Services (MGCS) to better respond to Workplace Discrimination and Harassment Prevention (WDHP) policy complaints

  • Track and monitor complaints to identify issues and trends
  • Work with MGCS to address issues with the internal complaints process
  • Review Correctional Services’ policies and procedures about complaints management
  • Create a “best practices” manual to help managers better handle complaints 

For more information about the HRP, please see Making Human Rights Right - PDF, 475 kb  and Questions and Answers.  If you have any questions, please contact